FAQs
Where are you located?
Our Brand is based in Australia and We have teams in the USA, UK, South Korea and Italy. Ordering from somewhere else? No worries! we ship worldwide!
Do you ship internationally?
Yes, of course! Every Amoura case is made to be loved, and we're happy to send that love around the world. Shipping costs depend on where you are, so check our shipping policy for the details.
Will I get a tracking number for my order?
Yes! You'll get a tracking number by email as soon as your order ships, so you can follow your package right to your door.
30 Day Returns
30-day return policy to make sure you’re 100% happy with your purchase.
How long will my order take to arrive?
Our average production time is 1–2 business days. After your order has been produced, it will be shipped to you. Delivery times vary depending on your destination and shipping method.
Please see the estimated delivery times below:
• United States:
• Economy: 4–8 business days
• Standard: 2–5 business days
• Germany:
• Standard: 2–5 business days
• United Kingdom:
• Standard: 2–3 business days
• European Countries:
• Standard: 5–10 business days
• Canada:
• Standard: 5–15 business days
• Australia:
• Standard: 3–6 business days
• New Zealand:
• Standard: 5–10 business days
• South American Countries:
• Standard: 5–15 business days
• Asian Countries:
• Standard: 5–15 business days
• Rest of the World:
• Standard: 10–30 business days
Please note: Production time and delivery time are separate. Your order typically takes 1–2 business days to be produced, followed by the estimated shipping time listed above.
Delivery times are estimates and may occasionally be longer due to holidays, customs processing, peak seasons, or unexpected carrier delays.
Durability & Finish
Are Amoura phone cases durable?
Yes! Our phone cases are durable, drop-tested, and built to last, providing reliable protection while keeping your phone looking stylish.
Do your phone cases have a textured surface?
No. All of our phone cases feature a smooth, flat graphic print. Some designs may appear textured or have a 3D-like effect, but the actual surface of the case is smooth and flat.
